Effective Date: 20/06/2026
Welcome to Hajira Unisex Hair & Beauty Salon.
By booking an appointment with us, you agree to the following Terms & Conditions.
1. Appointments
Appointments can be made online, by phone, social media, or in person. Please arrive 5–10 minutes before your appointment.
2. Deposits
All services require a deposit to secure your booking. This will be deducted from your final bill.
Deposits are non-refundable if:
You cancel with less than 48 hours' notice.
You do not attend your appointment.
You arrive too late for us to carry out the service.
3. Cancellations
We require at least 48 hours' notice for cancellations or rescheduling.
Late cancellations may result in the loss of your deposit.
4. No-Shows
Clients who do not attend their appointment without informing us may be charged up to 100% of the appointment cost and may be required to pay a deposit for future bookings.
5. Late Arrivals
If you arrive late, we will do our best to accommodate you. However:
Your service time may need to be longer.
Or we may need to reschedule your appointment depending finishing time.
Full charges may still apply.
6. Patch Tests
Patch tests are compulsory at least 48 hours before any colouring, microbladding & chemical treatment where required. Failure to attend your patch test may result in cancellation of your appointment and may be charged up to 100% of the appointment cost and may be required to pay a deposit for future bookings.
7. Medical Information
Please tell us before your appointment if you:
Are pregnant or breastfeeding.
Have allergies or sensitive skin.
Have a medical condition.
Are taking medication that could affect treatment.
We reserve the right to refuse treatment where it may not be safe.
8. Prices
Prices are subject to change without notice.
Pay in full, if you cancell before 48 hours or didn't turn up for your appointment, 50% would be refunded to your account.
The final cost may vary depending on hair length, thickness, product usage, or additional services requested.
9. Refunds
Due to the nature of hair and beauty services, we do not offer refunds on completed services.
If you are unhappy with your treatment, please contact us within 2 days. We will assess your concerns and, where appropriate, offer a complimentary correction.
This does not affect your statutory rights under UK consumer law.
10. Retail Products
Unopened retail products may be returned within 5 days with proof of purchase unless excluded for hygiene or safety reasons.
11. Gift Vouchers
Valid for 12 months unless otherwise stated.
Non-refundable.
Cannot be exchanged for cash.
Lost or stolen vouchers cannot be replaced.
12. Children
Children must remain supervised by an adult at all times.
13. Personal Belongings
We cannot accept responsibility for lost or damaged personal belongings.
14. Behaviour
We reserve the right to refuse service to anyone displaying abusive, threatening, discriminatory, or inappropriate behaviour.
15. Privacy
We collect and store personal information only for appointment management and client records.
Your information will never be sold to third parties and is handled in accordance with UK GDPR.
16. Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will always be available on request or on our website.